UberShopNow ships to the United States and selected international destinations. Shipping availability, methods, charges and delivery estimates can vary by product, supplier and destination. The options shown for your order at checkout are the options that apply to that purchase.
After payment is confirmed, your order is prepared for fulfillment. Processing times can vary by product and supplier. You will receive an order confirmation and, when the carrier provides tracking, a shipping update with tracking information.
Any delivery window shown on a product page, at checkout or in an order update is an estimate rather than a guaranteed delivery date. Customs processing, carrier disruptions, public holidays, severe weather and other events outside our control can affect delivery.
Shipping charges, including any free-shipping option available for a particular order, are displayed before you complete checkout. We do not rely on a blanket worldwide-shipping promise because shipping availability and cost can differ between products and destinations.
When tracking is available, we send the tracking number to the email address used for the order. You can also use our Track Your Order page. Tracking updates can take time to appear after a parcel is handed to the carrier.
Items in the same order may be fulfilled by different partners and may therefore arrive in separate parcels and at different times.
Depending on the destination and how an order is fulfilled, import duties, taxes or customs charges may apply. Where taxes or duties are collected at checkout, they will be shown before payment. Where they are not collected by us, the customer may be responsible for charges assessed by the destination authorities, subject to applicable law.
For EU destinations, goods dispatched from outside the EU can be subject to EU import VAT rules and, from 1 July 2026, a temporary €3 customs duty per item for qualifying low-value consignments up to €150. How VAT and customs amounts are collected depends on the fulfillment route and applicable import procedure. We therefore prefer EU-based fulfillment for EU customers where a suitable option is available and aim to show applicable charges as clearly as the checkout and fulfillment data allow.
Please check your delivery address carefully before placing an order. If you notice an error, contact us as soon as possible through our Contact Us page. Once fulfillment has started, an address change may no longer be possible.
If a parcel is materially delayed, marked delivered but cannot be located, arrives damaged, or you receive the wrong item, contact us with your order details so we can investigate and provide the appropriate solution under our Returns & Refunds Policy and applicable consumer law.
Last updated: 26 August 2026.
